We sincerely hope that you love everything you order from us and your happiness is our #1 priority. If you purchase anything from us that is damaged, you may return it within 14 days from the date of purchase and we will gladly either:

** Refund your merchandise amount;
** Credit your account; or
** Send a replacement, if possible

We cannot accept returns more than 14 days after you've purchased it.

For returns, the item must be in the same condition in which you received it and in the original packaging, if applicable.

To return your order, email inkwell1@cox.net and we will begin processing your return. You will receive a return label via reply email attachment in PDF format. Once we have the returned item, we will email you to let you know and whether or not we approve or reject your refund. If approved, the money paid will be credited back to your original payment method. All return shipping and handling fees are non-refundable.

For exchanges, if approved, a new item will be shipped to you.

When returning an item:

** Use the original packaging and pack it securely. Please adequately insure your item in case you need to make a claim with the carrier you choose for returning your item.

** Include a copy of your original packing slip and reason for the return. We recommend that you keep the receipt and packing slip for at least two (2) weeks.